Are you a conscientious and friendly person who enjoys helping others and has experience with administrative work and frequent communication with clients? Are you good at multitasking and comfortable communicating in English? Become the friendly face at the busy reception desk of our luxury orthodontic clinic, Svět rovnátek Brno. You’ll assist clients throughout their treatment—in person, by phone, and via email.
For new receptionists, we offer not only a comprehensive training program, but also a fixed salary of 35,000 Kč and performance-based bonuses. Training takes place in Prague, and we welcome entry-level candidates too! :)
In addition to a stable and dynamic job where the days fly by, you'll also enjoy plenty of benefits and a team of supportive coworkers.
Svět rovnátek, part of the LABS1503 group of clinics, is the largest provider of invisible braces in the world. We have state-of-the-art equipment, modern treatment procedures and most importantly an amazing team and clients. It is to them that we bring quality care and help them achieve the smile they have always wanted.
What you're going to do:
- You will be the first friendly face to take on a new client when they arrive at the clinic
- You will take care of ordering clients and completing entry documentation
- You will help our clients with rescheduling and respond to their questions - mainly by phone or email
- You will work with our internal software and the clinic calendar
- You will have a lot of teamwork and daily communication in English
- You will help us with report generation, invoicing and other ad hoc tasks
What we offer you:
- Indefinite contract and a fixed salary with an incentive bonus system
- Short Fridays until 1 pm
- Training from an experienced receptionist
- Action-packed work and a friendly team that makes the working day pass like water
- Getting hands-on experience with modern medical software and a luxury clinic environment
- Open doors to develop your potential in other positions in our clinics
- Experiential corporate events and joint teambuilding
- Personal and professional development, language courses, training and contributions to leisure courses
- Contributions and discounts on corporate products and services within the Labs1503 Group
- MultisportCard for leisure activities
- Contribution to a supplementary pension or life insurance
- After 3 years, the company car also for private purposes
What you need:
- Secondary education with a school-leaving examination
- Flexibility to cover shifts according to the following schedule: Mon & Wed 7:00 a.m.–4:00 p.m., Tue & Thu 10:00 a.m.–7:00 p.m., Fri 7:00 a.m.–12:00 p.m.
- Willingness to undergo training at a Prague clinic during the first month and to participate in full-week internships in Prague throughout the year
- Ability to work some days at a high pace and manage to organize priorities
- Pleasant professional demeanor when communicating with clients, even those who have had a "bad night's sleep"
- Reliability and care in entering data into the system
- Autonomy, open-minded action but also the ability to work as part of a team
- Excellent Czech/Slovak language and grammar skills
- English at a communicative level for daily use - many of our clients are from abroad
- PC skills and ability to quickly learn new software
