Are you a communicative and detail-oriented person who enjoys working with people and likes things to be well-organized? Do you thrive in a dynamic environment, handle administrative tasks well, and want to use English every day? Then we’re looking for you.
We are looking for a new colleague to join the reception team at the Svět rovnátek clinic in Prague–Vršovice. You will be the first point of contact for our clients and a source of support during their visits and throughout their treatment. Your responsibilities will include communicating in person, by phone, and via email, scheduling appointments, and collaborating with other team members. We’re happy to train entry-level candidates —we have a comprehensive training program and the support of experienced colleagues who will help you get up to speed in your new role.
Svět rovnátek We are part of the LABS1503 group. We rely on modern treatment methods, state-of-the-art equipment, high-quality care, and a strong team. Together, we help people achieve a healthier and more confident smile.
What can you expect from us?
- welcoming clients and providing care for them upon their arrival at the clinic;
- scheduling clients, rescheduling appointments, and coordinating the clinic's calendar;
- assistance with filling out the intake forms;
- Daily communication with clients in person, by phone, and by email;
- answering practical questions and providing information related to clinic visits;
- working with internal software and carefully entering data into the system;
- daily use of English when communicating with international clients;
- issuing invoices, preparing reports, and other administrative tasks;
- Collaboration with doctors, assistants, and other team members.
What can we offer you?
- an employment contract for an indefinite term;
- a fixed salary and an incentive bonus system;
- thorough training and support from an experienced colleague at the front desk;
- an opportunity for juniors who are eager to learn;
- a position in the modern setting of a private orthodontic clinic in Prague–Vršovice;
- a varied job description and a friendly team;
- experience with modern healthcare software and clinic operations;
- opportunities for professional growth, including opportunities for other positions within our clinics or promotion to a managerial role;
- support for professional and personal development, including language courses and training.
What benefits will you receive from us?
- Multisport Card;
- a contribution to a supplemental retirement savings plan or life insurance policy;
- discounted services and products within the LABS1503 group— Svět rovnátek, AlphaLabs, DentaLabs, and Fyzio svět;
- contributions toward education and extracurricular courses;
- After 3 years, the option to use a company car for personal purposes;
- delicious Italian coffee at work, which we can no longer imagine our day without.
What shouldn't you miss?
- You have at least a high school diploma;
- Do you enjoy working with people and in a fast-paced environment where you can prioritize your tasks effectively?;
- You know how to act professionally, empathetically, and calmly, even in challenging situations;
- You are reliable and meticulous when working with documentation and recording data;
- You can work independently, come up with solutions, and support the team at the same time;
- You can handle both morning and afternoon 8-hour shifts during office hours from 7:00 a.m. to 9:00 p.m.;
- You have an excellent command of Czech or Slovak and can communicate in writing without grammatical errors;
- You can communicate in English in your day-to-day interactions with clients;
- You know how to use a computer and can quickly get the hang of new software.
Would you like to join our team? Send us your resume. We look forward to meeting you!
